The chat icon is on the right side of the screen, and reads "Chat with a Librarian"
Click on the chat icon to open the chat box, it will stay open and follow you to different pages as long as you remain in JETfind. There is also the option to open the chat box in a new window. Opening the chat in a new window is especially helpful if you are on a ipad, tablet, or smartphone.
When the library is closed, you will see text that says chat is offline and a link to email us. A librarian will respond to your email the following day.